
Strategic
Revamp of Pharmaceutical
Supply Chain Amidst the
COVID-19 Crisis
When everything went wrong, Vonova Logistics stepped in—rescuing a high-stakes project from logistical chaos and turning disaster into success.
SITUATION
Amidst the Covid pandemic, a prominent pharmaceutical distributor found themselves in a challenging position. They were struggling to meet their delivery deadlines in the generic pharmaceutical space
due to inefficient service from their previous freight forwarders. The complications ranged from ineffective routing plans, inadequate trucking capacity, to the delayed pick-ups and deliveries of cargo.
All these issues not only escalated their transportation costs but also resulted in them facing penalties from retailers for the consistent failure to meet delivery schedules.
TASK
Identifying the need for a swift and effective resolution, Vonova Logistics was entrusted with the responsibility to overhaul the failing logistics and delivery system under the Ex-works agreement.
The primary objectives included - Ensuring consistent and timely delivery of pharmaceutical products, devising cost-effective solutions to mitigate inflated transportation costs, and eliminating penalties levied by the retailers due to delivery failures.
ACTION
To tackle the issues head-on, Vonova Logistics deployed a meticulous and strategic approach. They took complete charge of the shipment process, from the factory to the consignee's warehouses across the
US. A comprehensive Standard Operating Procedure (SOP) was implemented, and a single point of contact was assigned to oversee the entire shipment process, including customs clearance. They outperformed the previous freight forwarders by avoiding the congested US gateway airports and negotiated with the airline to secure a dedicated weekly space for the freight. They also introduced efficient routing plans and secured reliable trucking capacity to ensure timely pickups and deliveries
RESULT
Vonova's intervention turned the tables in favor of the pharmaceutical distributor. Their execution of shipments met all delivery targets, drastically cutting down the penalties charged by retailers.
Additionally, they managed to lower transportation costs, relieving thefinancial burden that the distributor had been enduring. The distributor was not only thrilled by Vonova's performance but was also confident
enough to introduce them to all their suppliers.
Following, Vonova Logistics was entrusted to handle all their shipments, even under the Ex-works agreements. This case reflects Vonova Logistics' excellence
in delivering cost-effective, reliable, and efficient freight forwarding solutions, even under the most challenging circumstances.